My husband And that i attended the Home Show: Portland Establish, Remodel & Landscape Show, on January fifth, 2013, for the Oregon Conference Middle, this company, ( Golden West Marketing) experienced a number of booths with demonstrations of various products. We viewed the demo for their Smart Residing Steam Mop they claimed, All of their items and this precise solution came using a thirty-day A reimbursement Warranty and so they had been area so it might be easily returned if you are not satisfied. That is what's claimed in their precise words. All of our goods feature a 30-working day a refund guarantee. If in thirty-times of buying your product you are not glad, you may return the item for an entire refund* or Trade. Merchandise could possibly be sent in or introduced in individual to our company Business office Situated at, 3030 SE 59th Ct. Hillsboro, OR 97123. Golden West Marketing, Inc. isn't answerable for transport fees to or from our corporate Place of work. Should you choose to deliver the product or service to us, you must incorporate a Test or income get in the amount of $twelve.95 for return delivery. All returns and exchanges has to be accompanied by a copy of one's first receipt. Returns and exchanges will not be approved with no proof of order. Inside the occasion you might be outdoors the thirty-days from the acquisition day, an Trade alternative is accessible to you based mostly on the warranty connected to your product or service. So using this type of facts we imagined how can we go Completely wrong, I've often needed a steam mop they usually ended up throwing in a few extras at no supplemental Value, this provided additional pads for the steam mop, A $twenty Price, they usually integrated the Steam Jr, valued at $forty and you bought all of it for 1 very low cost of $149.00. We introduced the steam mop and also the Steam Jr dwelling and we proceeded to assemble the products and solutions, fallowed all Instructions plugged them in to test them out in my property, the steam mop seamed to operate the initial try which was over a place in my front area carpet and we utilised the carpet glider as suggested, then I moved to a unique locale in my home, the kitchen, the steam mop then drenched the linoleum flooring and also the pad on the mop, now inside the demo it is a steam mop and will not drench the ground and or maybe the mops pad, It is just a steam mop and also the pad can be rang out above your head and never a drip of water will occur out from the pad. As soon as I was accomplished with the ground the mops pad was soaked and so was the ground, I had to interrupt out the standard mop to complete cleaning up the mess. The following day I attempted it out once again With all the very same messy results; we did be sure there were no bubbles in the line and did as being the Instructions advised us to perform.
1st working experience with them (unknowingly) was addressing a gentleman selling their steam mop. Did an excellent job of showing the products, and we opted to accomplish a bit more study prior to shopping for, but had been interested, and planned to come back afterwards. Just after executing that research, made a decision to not buy the product or service (see down below).
She had an excellent level (but was a tiny bit snippy about it), so we moved around the corner to a wider hallway, exactly where there were essentially no men and women, but nevertheless adjacent to her booth. She commenced copping some Mindset, and said we had to maneuver more absent, and questioned if we wanted her to obtain her manager. At that point, I reported fantastic.
We mentioned we ended up intending to complain to the party organizer, and the supervisor reported anything for the outcome of...."fine, Are you interested in me to go along with you", after which she stormed absent at a quick speed.
It appears that They are really a marketing agency, and at this distinct exhibit, they'd a minimum of 5 booths offering a variety of products. Essentially, almost any booth that experienced a gross sales individual that has a microphone on, was theirs. I hadn't put this with each other, until finally right after performing some additional household work.
As we exited the building, we observed her raging on anyone from the party, clearly about us. We stopped by to incorporate our remarks, and moved on.
Need to you end up picking to send the merchandise to us, you have to involve a check or cash order in the level of $twelve.ninety five for return delivery. All returns and exchanges must be accompanied by a copy of the original receipt. Returns and exchanges won't be acknowledged with no evidence of order. From the function you will be outside the 30-days from the acquisition date, an Trade choice is out there to you personally dependent upon the guarantee linked to your item.
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In re-reading through the Directions, we identified, in print so small it demanded a magnifying glass, this disclaimer: "Do not use this wine opener to open up glowing wine or plastic cork." Nicely, if we would been told of that limitation via the demonstrator, we wouldn't have created the purchase, as so many of today's wine bottlers are finding faraway from employing serious cork. And now, with much more than 30 times elapsed because the acquisition, we are out $60 for a fancy, but useless wine opener, and an uncomfortable reward exchange. Lesson learned.
We viewed the demo for their Intelligent Residing Steam Mop they claimed, All of their items and this distinct item arrived that has a thirty-day A reimbursement Assurance they usually have been area so it might be easily returned if You're not happy. This is often precisely what is claimed in their precise words and phrases.
The "supervisor" was very rude, and explained we'd have to maneuver. Once more, at this time, we ended up blocking nobody through the booth, or in any way distracting from the income folks products hawking. We said we were being planning to complain into the occasion organizer, plus the manager stated a little something to the result of...."fantastic, Are you interested in me to go along with you", and then she stormed away at a quick rate. As we exited the building, we saw her raging on another person from your celebration, definitely about us. We stopped by to include our responses, and moved on. Wow....excellent attitude, marketing, and customer support. Will certainly Feel 2 times about even looking at solutions promoted by this company in the future.
All of our solutions include a thirty-day money back guarantee. If inside thirty-times of purchasing your product or service You aren't satisfied, chances are you'll return the product or service for an entire refund* or Trade. Products and solutions can be despatched in or introduced in human being to our corporate Business office Positioned at, 3030 SE 59th Ct. Hillsboro, OR 97123. Golden West Marketing, Inc. is not really responsible go to the website for transport fees to or from our company Workplace.
70 to return the defective products and restock them on the shelf to market them again to A few other sucker who'll then really have to return the faulty product or service, and again get billed to restock these defective goods. This really is unfair follow And that i sense I like a purchaser was duped right into a invest in that is certainly exclaimed by the individual working the product sales booth and all their indications that there will be a thirty-day a reimbursement assure. All I am inquiring is for my $44.70 again, an entire refund, The cash which i was ripped off from by getting their defective solutions. Also pointed out that the solutions had been soiled and appeared like they were applied suitable out of your box.
I watched some YouTube movies to the Steam Jr and this item Again is not purported to make A much bigger mess then the just one you are cleansing.
After doing some added investigate, uncovered that there were a number of statements the steam mop salesman built that gave the impression to be inaccurate.
After I had been carried out with the visit their website floor the mops pad was soaked and so was the ground, I had to break out the regular mop to complete cleaning up the mess. The following day I tried it out all over again with the very same messy benefits; we did make certain there were no bubbles in the line and did given that the directions told us to try and do. With this particular we've been absolutely sure that there's something Improper While using the item and has to be returned.
With this we have been confident that there's some thing Mistaken With all the item and really should be returned. Now exactly the same day we introduced household the mop we plugged while in the Steam Jr. as discussed during the Instructions we plugged it in and permitted the enough period of time to warmth up the unit after which proceeded to Check out the item, the steam arrived out and appeared again to operate Okay, then I altered locations and proceeded to clean a place in my kitchen, the product or service one yet again utilizes steam but spit out a huge puddle of drinking water together with the steam, so again I'd to break out the common mop to mop up many of the h2o, we then found out this product or service, The Steam Jr, was also defective. I viewed some YouTube films over the Steam Jr and this item once again isn't purported to make A much bigger mess then the a single you happen to be cleaning. The following day I plugged it in to offer it One more try and the Steam Jr no more labored it had ability but no gentle came on or did it warmth up, I tried individual electrical power plugs and nevertheless no power and or did it heat up. A different Faulty Product. We drove out for their location and returned the defective merchandise in human being. I explained to them that the merchandise were faulty And that i would really like my money back. I then been given a partial refund of $104.thirty, this is not an entire refund because the product or service cost us $149.00, we hade returned the defective item in 9 times and was charged a thirty% restocking rate on products which did not do the job and even electricity up, Is that this how they work, they promote faulty merchandise, then once the defective solutions are returned with while in the thirty-times, they then charge you a restocking fee of $forty four.70 to return the defective product or service and restock them within the shelf to promote them once more to Several other sucker who'll then have to return the faulty product or service, and yet again get charged to restock these faulty objects. This is my website certainly unfair follow And that i sense I like a customer was duped into a order that's exclaimed by the individual running the revenue booth and all their indicators that there can be a thirty-working day a refund assure. All I'm asking is for my $forty four.70 again, an entire refund, the money which i was scammed outside of by obtaining their defective products and solutions. Also famous the solutions ended up dirty and looked like they have been applied suitable out with the box. I went out the following weekend and procured a Shark Pro Steam Pocket Mop, $79.00 at Costco it came with three distinct sized heads, it works like a desire, I really advise this equipment.
The "manager" was incredibly impolite, and reported we might have to move. Once more, at this stage, we ended up blocking no person through the booth, or in any way distracting from the product sales persons products hawking.
For the Portland Residence Remodel and & Landscape Display in January, we purchased two wine opener sets "Vineyard Elite", billed as "An ideal Wine Opener", with the thought of preserving 1 and giving the other as a gift. Imagine our dismay if the receiver opened the reward and it did not operate as demonstrated within the Display. (We hadn't attempted ours yet, which was our second slip-up....the very first currently being the acquisition.) Whenever we finally got about to trying ours, In addition it failed to open up the bottle.
The next day I plugged it in to present it A further try to the Steam Jr no more labored it experienced electric power but no gentle arrived on or did it warmth up, I attempted independent electric power plugs and continue to no electrical power and or did it warmth up. Another Defective Product.